Privacy Policy

Effective Date: July 14, 2025

Zweelie is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services.

1. What We Collect
   We may collect the following types of information:
   • Account Information: Name, email address, password, and other information you provide when you create an account.
   • Content: Inputs, files, voice recordings, and any other content you share or create using Zweelie.
   • Usage Data: Information about how you use Zweelie, including actions taken within the platform, device type, browser, and IP address.
   • Payment Info: If you subscribe to a paid plan, we collect billing details through our secure payment processor (we do not store card details ourselves).
   • Communication: Any information you share when contacting support or through onboarding/chat interactions.
2. How We Use Your Data
   We use your information to:
   • Provide, maintain, and improve our services
   • Personalize your experience and content outputs
   • Communicate with you (e.g., support, updates, onboarding)
   • Process payments and manage subscriptions
   • Monitor usage and prevent abuse
   • Comply with legal obligations
3. Sharing & Disclosure
   We do not sell your personal information.
   We only share your data with:
   • Trusted third-party service providers (e.g., cloud storage, payment processors) under strict confidentiality
   • Law enforcement if required by law or to protect rights, safety, or prevent fraud
4. AI & Data Use
   Your content may be used to improve your experience and enable personalized content recommendations. However:
   • We do not use your data to train public models
   • We do not share your private inputs or outputs with other users
   • You retain full ownership of your content
5. Data Security
   We use encryption, access controls, and industry best practices to protect your data. However, no method is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
   You have the right to:
   • Access, update, or delete your data
   • Export your content
   • Cancel your account at any time
   You can make requests by contacting us at support [at] zweelie [dot] com.
7. Cookies & Tracking
   We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage. You can disable cookies in your browser settings.
8. Data Retention
   We retain your data as long as your account is active or as needed to provide the service. You may request deletion at any time.
9. Children's Privacy
   Zweelie is not intended for children under 13. We do not knowingly collect personal data from children.
10. Changes to This Policy
    We may update this Privacy Policy occasionally. If we make material changes, we will notify you. Continued use of Zweelie constitutes your acceptance of the changes.
11. Contact Us
    Have questions? Reach out anytime at:
    📧 support [at] zweelie [dot] com🌐 https://zweelie.com